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Get in Touch with IMEX

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At IMEX , we are committed to providing exceptional customer service and support. Whether you have a question about our services, need a custom solution, or want to become a partner, our team is here to help.

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Fill out the form below, and our team will get back to you within 24 hours. Whether you need a quote, have a question, or want to discuss a partnership, we’re here to assist you.

contacts us-28

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Frequently Asked Questions

Get answers to common questions about our services

QWhat shipping methods do you offer?
A We offer a variety of shipping methods including ocean freight, air freight, express delivery, and DDP (Delivered Duty Paid) services to meet your specific logistics needs.
QHow long does shipping take?
A Shipping times vary depending on the destination and shipping method. Ocean freight typically takes 15-30 days, air freight takes 5-10 days, and express delivery takes 3-7 days.
QDo you handle customs clearance?
A Yes, we provide comprehensive customs clearance services for all major markets including North America, Europe, and other regions. Our team ensures all documentation is properly prepared and submitted.
QWhat payment methods do you accept?
A We accept various payment methods including bank transfers, letters of credit, and other secure payment options. Please contact our sales team for specific payment terms.
QCan I track my shipment?
A Yes, we provide real-time tracking for all shipments. You will receive a tracking number once your shipment is dispatched, allowing you to monitor its progress online.
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Our Global Presence

Connecting You to Markets Worldwide

China Headquarters

  • contacts us-24 Room 108, Building 2, No. B99 North Huancheng Road, Houzhai Subdistrict, Yiwu City
  • contacts us-25 [email protected]
  • contacts us-26 +86 15306796317
China Headquarters

US Office

  • contacts us-24 IMEXLINK INC，417 Associated Rd 224, Brea, CA 92821
  • contacts us-25 [email protected]
  • contacts us-26 +1 (909) 605-3687
US Office

European Office

  • contacts us-24 Altenwerder Hauptstraße 17-23, 21129 Hamburg, Germany
  • contacts us-25 [email protected]
  • contacts us-26 +86 15306796317
European Office
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What Our Clients Say

Trusted by Businesses Worldwide

contacts us-29
Dalit Rotem
contacts us-30 Canada
We have been collaborating with QC56.LTD for over a year, and the experience has been truly amazing. Their professionalism and efficiency are second to none. They are, without a doubt, the best in the business.
contacts us-31
Al-Manera, Ethar Almana
contacts us-32 Saudi Arabia
We recently faced a critical situation where a payment delay on our end threatened to derail a time-sensitive shipment. The QC56.LTD team demonstrated incredible flexibility and understanding. They worked with us to book our orders without delay, navigating a problem that could have caused significant setbacks. Their proactive support in a pinch was truly remarkable.
contacts us-33
Tobias Schacht
contacts us-34 Germany
We encountered an unfortunate situation where some cargo was damaged during transit. Although the issue stemmed from local distribution, the QC56.LTD team immediately stepped in to help us find a solution. They worked closely with us to resolve the matter swiftly and fairly, demonstrating a remarkable commitment to our satisfaction that went far beyond their direct responsibilities.
contacts us-35
Pigeonnier
contacts us-36 France
Our customers consistently praise the ability to see daily tracking updates for their orders directly on our website, and this is only possible thanks to QC56.LTD 's seamless integration. The transparency and real-time information they provide have significantly elevated our customer experience. It's an amazing feature, and we are incredibly grateful for this partnership.
contacts us-37
Minas
contacts us-38 California, USA
What stands out about QC56.LTD is their incredible responsiveness and communication. Their professional customer service team manages the entire logistics chain with expertise—from factory pickup and domestic tracking to international transit and final delivery confirmation. Knowing we have such a reliable logistics partner gives us peace of mind.
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